Q- When will I receive my order?
A- Orders ship within 5 days of being placed. They typically arrive within 1-2 business days after they're mailed out!
Q- Do you charge shipping?
A- Shipping is free to Connecticut, Delaware, District of Colombia, Maryland, Massachusetts, New Jersey, New York, and Pennsylvania!
Q- Can I receive a refund on my Pre-Order?
A- Refunds are handled by firstname.lastname@example.org; please send an email including your name, order number, and the reason for refunding.
Q- What states can place an order?
A- Orders can only be shipped to the following states and territories; Connecticut, Delaware, District of Colombia, Maryland, Massachusetts, New Jersey, New York, and Pennsylvania.
Q- Why can't I order tea?
A- At the moment, unfortunately, tea can only be shipped for free within the Northeast. Further states will incur shipping costs, but we'll be happy to make a special order! Email email@example.com to get your tea.
Q- How is tax calculated?
A- A 6.625% tax is charged for New Jersey residents because we have a physical presence in the state. If tax wasn't charged at checkout, that means we don't have an office or workers in your state.
Q- Are the ingredients organic?
A- All ingredients are certified organic.
Q- What's Green Rooibos tea?
A- “Green Rooibos is an herbal tea from South Africa with a taste similar to black tea but without bitterness, astringency, and caffeine. The unfermented version of Rooibos, it yields a beautiful balance of earthiness and sweetness.”
Q- Why Honey?
A- It's Earth’s best sweetener, using tea as the perfect delivery vehicle.